Mimi Nicklin
As the Founder of www.empathyeverywhere.co, one of the world's first platforms dedicated to organisational empathy, Mimi Nicklin focuses on instilling empathy in global workplaces and communities. She is the internationally bestselling author of ‘Softening The Edge’ and 'Empathy At Work' and the host of ‘The MiMi YouYou Show - Creating Empathy,’ a podcast that fosters global empathy by sharing diverse, often unheard perspectives, enabling listeners to practice empathy.
She specialises in Organisational Empathy, Listening-Led Leadership, D&I and Psychological Safety, having trained over 16,500 leaders globally in the essential skills of social intelligence, communication, and managing multi-generational teams. Through keynote sessions, masterclasses, and 6-month-long intervention programs, she has helped the world's largest businesses and brands at Coca-Cola, Unilever, Alibaba/Daraz, Stellantis, Emirates, DP World, Standard Chartered, KMPG, The Metropolitan Police Service of London, Pfizer, GlaxoSmithKline, the Young Presidents Organisation (YPO), the UN and the governments of Singapore, Saudi Arabia, The United Arab Emirates, and Sri Lanka in association with the European Union to achieve an engaged culture, consistent performance, and inclusive success.
As a well-known organisational coach and keynote speaker, she advocates for balancing humanism and capitalism, driving organisational empathy as a pathway to this goal.
In 2023, she founded OpenRoom, a global connection event series that aims to tackle the loneliness endemic and foster reconnections in cities worldwide.
Her 18-year career in advertising as a creative strategist includes executive corporate positions such as Global Vice President, Healthcare at GlaxoSmithKline for Grey Group in Singapore, Regional Strategic Director, Reginal Marketing Director and Chief Marketing Officer, Omnicom MEA.She also founded and then sold Freedm, a global ad agency (www.findfreedm.com) that partnered with brands globally like Dubai Airports, Accor, The Ritz Carlton, Majid Al Futtaim, WASL, SanDisk, AWR Rostamani, Together and Mentl.
Fostering empathy everywhere: enhancing interpersonal relationships across all contexts to enhance wellbeing and productivity.
Bestselling author, CEO, and empathy advocate Mimi Nicklin will delve into the complexities of bridging generational divides and leading multigenerational teams in the Gulf. Her A.L.U.R methodology—Attention, Listen, Understand, Recognise—combines compelling research from the FBI with Neuro Linguistic Data to provide actionable strategies for enhancing engagement and cohesion in the workplace and elevating communication effectiveness. Leveraging research from the National Library of Medicine and BMC Health Services Research this session covers 3 key learning objectives: 1) understanding generational dynamics, 2) technical skills for driving up engagement, and 3) the applying of empathetic leadership principles. Mimi's approach is a blend of passion and pragmatism, aimed at transforming organizations in the Gulf, through elevated and improved stakeholder management and relationship enhancement.